Liveworx | Stream LiveWorx Keynotes and Track Spotlights from Anywhere

LiveWorx starts Monday, May 15th and we want to make sure you have all the details you need to get front row to the main stage action. A free digital pass will grant passholders access to the livestream of 3 Keynotes and 6 Track Spotlights, plus, 60+ post-show session recordings. Read on to learn more about livestream access details, the sessions that will be on the livestream, and build your 3-day agenda by following the links to add sessions you want to attend to your personal agenda.

Livestream Access: Things to Know

  • All sessions will be streamed in English. Viewers can turn on optional English closed captioning. When sessions are available on demand, post event, viewers will be able to turn on closed captioning in: English, Spanish, German, French, Japanese, and Chinese.
  • All session times are listed and will stream in Eastern Daylight Time.
  • Existing Digital Passholders can access the livestream by logging in with the credentials they created when registering and navigating to their Attendee Dashboard.
  • Existing All Access Passholders can also access the livestream by logging in with the credentials they created when registering and navigating to their Attendee Dashboard.

Helpful Livestream Tips

  • Your username will be the email you used when registering, if you forgot your password click here and select “Forgot Password” to have an email sent to you to create a new one.
  • If you are having any trouble with the video player, here are some troubleshooting tips you can try:
    • You can first try changing your browser.
    • Check that your software and hardware meet the player's system requirements.
    • Check that your WiFi connection hasn't dropped. Like any other digital asset, a video is delivered over the internet to browsers. Sometimes, your WiFi (or cellular) connection may drop. After reconnecting, you may need to refresh the browser.
    • turn off any Ad-Blockers you may be using as sometimes these can interfere with video playback.
  • If you are watching live, the video will automatically begin in the main video player so that you are viewing the content as it is streamed live. You will have the option to mute or un-mute the audio, control the volume, make the player full screen or picture-in-picture view. Hover over the icons in the video player to explore these options. You will also be able to turn on English captions by clicking on the “CC” icon on the bottom of the video to turn captions. On
  • We hope these tips & tricks will serve as a helpful reference on the live episode date(s). For more detail, we encourage you to visit the FAQ page or to reach out to the LiveWorx team directly.


Keynote Presentations

Path to the Future: Products in the Age of Transformation

Jim Heppelmann, CEO, PTC

Tuesday, May 16, 9:00 AM – 10:15 AM EDT

If your company makes products, embracing digital transformation can help you overcome business challenges and create new opportunities. But what does this look like in practice when companies make different kinds of products in different ways? Makers of complex products with long lifecycles require strategies that focus on reusable designs and scaling through configurations. Makers of electronics and software-driven products require new designs and faster innovation cycles. Meanwhile, those who make consumer products prioritize the right design at the right time above all else. Adding to this complexity are variables like operating a factory versus contract manufacturing, regulatory requirements, and an expectation to make products in a more sustainable way. Join PTC President and CEO Jim Heppelmann as he outlines tangible strategies that manufacturers can leverage to transform their business today and chart their path to the future.

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Where Good Ideas Come From

Steven Johnson, Bestselling Author & Host of PBS Six Part Series: How We Got to Now

Wednesday, May 17, 9:00 AM – 9:45 AM EDT

Drawing on his books and TV series on innovation, bestselling author Steven Johnson will discuss the secrets behind unusually creative individuals and organizations. Sharing fascinating stories from the history of technology, manufacturing, and human health, Johnson will explore the importance of multi-disciplinary collaboration, the challenges of anticipating long-term consequences, and the enduring connection between progress and new ideas.

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A Brave World of Risk-Taking and Living a Life of Purpose

Alex Honold, Professional Climber & Environmentalist, and Jimmy Chin, Professional Climber, Skier, Photographer, and Director

Thursday, May 18, 9:00 AM – 9:45 AM EDT

Alex Honnold is the only human to free solo Yosemite’s 3,000 ft. rock monolith, El Capitan. Jimmy Chin is one of the greatest adventure artist-athletes of his generation, respected for his groundbreaking climbing and skiing achievements and his award-winning photography, film, and book. Neither are strangers to dedication, hard work, unmatched mental focus, and taking calculated risks to achieve the impossible.  This keynote will explore unexpected paths to greatness, pursuing passion, and living a life that celebrates our planet and sustainability. You’ll hear how Honnold’s focus and work ethic propelled him to achieve greatness beyond any other human being. You’ll also hear about Chin’s recently released documentary, Wild Life, a story about love, conservation, and the founding of The North Face and Patagonia brands. Learn how these businesses, and yours, can achieve greatness through the pursuit of purpose. Hold on to your harness…if you use one, and get ready to be inspired!

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Track Spotlights

A New Vision For Service

Neil Barua, President, SLM Business Unit, PTC; Jean-Pierre Samilo, VP, Services Digital Experience, Schneider Electric; Phillip Greene, IT Director, Alcon Vision Suite

Tuesday, May 16, 11:15 AM – 11:45 AM EDT

Service plays a central role in renewing and expanding customer relationships to support business growth. Service leaders are often the first to encounter increasing product and service demands from customers while dealing with an ever-diminishing stack of resources. The pressure has never been higher to extend the reach of the service organization while increasing contribution to margins. The best service leaders are addressing this by coupling customer knowledge with a better understanding of the underlying assets that are essential to them. This keynote will unveil PTC’s unparalleled vision for Service Lifecycle Management based on the most complete view of the physical asset. With guest presenters and success stories, we will outline key innovation areas in SLM that will strengthen the digital thread and accelerate business outcomes.

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Product Lifecycle Innovation with Windchill and Windchill +

Mark Lobo, SVP and GM, PTC; Reggie Fortson, Senior Director, PLM and Advanced Engineering, Johnson & Johnson; Helmut Huprich, VP, Engineering Applications, Schaeffler AG; Lasse Lundberg Nowack, Head of Engineering Development, Vestas Wind Systems A/S

Tuesday, May 15, 1:00 PM – 1:30 PM EDT

Join Mark Lobo, Senior VP, and General Manager of PTC's PLM Segment, along with innovative Windchill customers, as they discuss how to establish a digital foundation for engineering excellence, extend a digital thread for concurrent manufacturing and service, and implement rigor into every product and process for stringent quality and compliance. In this keynote, you'll hear the latest developments in PTC's PLM strategy and innovations for mastering complexity in your business. You'll also learn from companies that have successfully transformed their product development processes and overcome their unique challenges using PLM.

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Where Creo and Creo + Meet: A Roadmap

Brian Thompson, Divisional VP & GM, CAD Segment, PTC; Paul Sagar, VP, CAD Product Management, PTC

Tuesday, May 16, 2:50 PM – 3:20 PM EDT

Learn about the latest capabilities and get a sneak peek into areas of focus for future Creo and Creo+ releases, including composite design and simulation, design for electrification, and real-time design collaboration, just to name a few. Paul Sagar, CAD VP of Product Management, and Brian Thompson, Divisional GM, CAD Segment will lead this popular session to provide users with anticipated updates. Creo is the industry standard in CAD software and now we’re bringing the full power and capability to the cloud.

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Extending the Value of the Digital Thread with ALM, IIoT, and AR

Moderated by Abby Eon, SVP Digital Thread Portfolio & GM, Kepware, PTC

Panelists Christoph Braeuchle, SVP & GM, ALM, PTC; JJ Lechleiter, SVP & GM, AR, PTC; Howard Heppelmann, Divisional VP & GM, ThingWorx IoT Solutions, PTC

Wednesday, May 17, 10:15 AM - 10:45 AM

The pressure to develop high-quality, differentiated products faster and more efficiently with optimized customer experiences is compelling companies in many industries to pursue a digital thread strategy. The digital thread brings together siloed departments, suppliers, and customers to deliver up-to-date product and process information, capture real-time insights, and enables closed-loop feedback across the value chain. While early concepts focused on PLM, now Application Lifecycle Management (ALM) enables systems and software-driven product innovation, the Industrial Internet of Things (IIoT) makes it possible to collect data on products in the field, and Augmented Reality (AR) digitally empowers front-line workers along the digital thread. Join this session to learn how PTC customers are expanding the value of the digital thread.

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Embracing Agile Product Development

Steven Eppinger, General Motors Leaders for Global Operations Professor & Professor of Management Science and Innovation, Massachusetts Institute of Technology Sloan School of Management

Wednesday, May 17, 11:10 AM – 11:40 AM

MIT Professor Steven Eppinger discusses Agile development techniques and how they are just as applicable to physical product creation as they are to software. His research has found that the key to adopting Agile methods in mechanical and systems engineering is to make appropriate “adjustments” to the standard Agile approach. Building upon his recent paper, Eppinger explains how some organizations at the leading edge of engineering practices are unlocking the potential of Agile product development by embracing time-boxed sprints and related Agile methods.

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Tangible Strategies for Improving Product Sustainability

Catherine Kniker, EVP and Chief Strategy and Marketing Office, PTC, and Dave Duncan, VP Sustainability, PTC

Wednesday, May 17, 1:00 PM – 1:30 PM EDT

Product sustainability is now a top-3 priority with most manufacturers. There is a flood of “could be” and “should be” advice available on the topic, but what approaches are driving more sustainable outcomes today? Leading discrete manufacturers use data-driven decision support to deliver meaningful insights and make incremental product improvements via dematerialization, energy efficiency, and waste reduction. In this session, PTC presents tangible strategies to adopt, including design for sustainability first, to improve product sustainability across the entire lifecycle.

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If you are not already registered, it’s not too late to secure your Digital Pass. Register for free to stream all 9 event highlights including Keynotes and Track Spotlights and gain access to 60+ recordings post-event. Watching online? Be sure to join the conversation with #LiveWorx on social media.


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