Featured Guests 

Brittani Dunlap

CEO , FlowEQ

Brittani is a native Texan and passionate about empowering the world through technology. A University of Texas alum, Brittani still calls Austin, TX home and has dedicated the last 12 years to Enterprise Technology. FlowEQ, a Ycombinator company, enables customer support agents to execute daily tasks 10x faster without ever leaving the ticket. While Brittani is a sales focused CEO, she's adamant in staying hands on with product roadmapping, as strategy is built when these two variables meet. She's bridged her two passions, Travel and Technology as her company's global footprint continues to grow. Brittani is bringing to life the universally known quote, "Do more with Less".

Session Track:

Wednesday, May 17 2:50 PM - 3:20 PM 208

PL1375B - Closing the Customer Complaint Loop: Arena and Customer Support Systems

Learn how Arena customers connect customer support processes in systems like Salesforce, Zendesk, and Freshdesk with Arena for close-loop quality. Arena partner FlowEQ will host a discussion that explores the challenges of closing out customer issues and the benefits of automating the process with fast, flexible app integrations between these support solutions and Arena.

Get 2025 Updates

Learn More