PTC continues to make our customers, partners, and the robust portfolio of products you rely on, our number one priority. Since we last hosted LiveWorx, we’ve seen great success with smaller, intimate gatherings that have allowed us to deliver meaningful experiences. We want to continue to deliver these experiences to you and as a result, we have decided to shift our 2025 global event strategy. We will no longer be hosting LiveWorx in Boston in May 2025.
IT Director , Alcon Vision Suite
Phillip has been with Alcon for 22 years leading major projects and IT Service Delivery with SAP, SFDC & ServiceMax. Currently, Phillip is the IT Leader for Alcon’s Service transformation to digital offerings in the Surgical Eye Care operating room and Eye clinics. Alcon is transforming from a “field only” service provider to a service center and field service provider. Alcon’s surgery instruments and software are increasingly connected and transforming towards ‘subscription-based. This is requiring Alcon to rethink Sales & Service and putting ServiceMax at the forefront of the transformation.